AU
Contact Us

Privacy Policy

“ITW Australia Pty Ltd” trading as “Reid” (ABN 72 010 910 308) (the “Company”) respects your personal privacy and is committed to adhering to all applicable privacy laws and industry guidelines in order to protect you and your identity, including the National Privacy Principle set out in the Privacy Act 1988 (Cth). This privacy policy (“Privacy Policy”) describes how we handle the personal information that you provide to us on this site (the “Company Web Site” or the “Web Site”). This Privacy Policy applies only to the Company Web Site, not to any other Company, affiliate or third party sites that may be accessible from here.

In this Privacy Policy, “Personal Information” means information or an opinion, in any form and whether true or not, about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion, such as a person’s name, address, phone number, fax number, e-mail address and date of birth.

After reading this Privacy Policy, which is incorporated into and is a part of the Web Site’s Terms & Conditions, you will know:

  1. What Personal Information the Company collects from you
  2. How the Company uses your Personal Information
  3. How the Company discloses your Personal Information
  4. How the Company protects your Personal Information
  5. How the Company treats the Personal Information of job applicants and employees
  6. How to access and correct your Personal Information
  7. How you can contact the Company

Please be sure to read this Privacy Policy before using the Web Site or submitting information to us, because by using any part of the Web Site, you accept and agree to our privacy practices. If you do not agree with our practices, your ultimate choice is not to use the Web Site. Our Privacy Policy may change from time to time and your continued use of the Web Site (following the posting of the revised Privacy Policy) is acceptance of such changes. If you are unwilling to accept the terms and conditions of this Privacy Policy, you should exit the Web Site.

1. Personal Information the Company Collects From You

The type of Personal Information the Company collects about you will depend on how you use the Web Site. For example, Personal Information is collected when you register a product, upload a submission on the Web Site, provide comments or request information, enter a competition or participate in a promotion, or register or subscribe for, or contribute content to, any other services available through the Web Site from time to time.

If we are not able to collect your Personal Information, we may not be able to provide our products or services to you (except where optional information is indicated).

If you provide Personal Information about another person, you warrant that you have made that person aware of this Privacy Policy and the Terms & Conditions and obtained their consent.

Third Party Web Sites
The Company does not control third party privacy policies. Linked websites are not under our control and we are not responsible for their content or privacy practices. You access them at your own risk.

Other Information Collected Through Our Web Site
We may automatically collect information such as IP address, cookies, browser type, device type, operating system, and website usage data. Cookies may be stored on your device to improve functionality, personalise content, and improve advertising relevance. You may disable cookies in your browser, however some features of the Web Site may not function correctly.

Automatically collected information may be combined with Personal Information and used for improving the Web Site, security monitoring, and detecting unlawful or inappropriate activity.

2. How the Company Uses Your Personal Information

We use Personal Information for product registration, customer support, responding to enquiries, improving the Web Site, investigating complaints or breaches, and legal compliance. We may also use your information for advertising purposes on the Web Site.

Public Material Posted by Members
Content you submit publicly may be visible to anyone and may remain online indefinitely. You should avoid including Personal Information in public submissions if you do not want it publicly accessible.

Product and Service Offers
We may send you information about products and services unless you opt out. You may unsubscribe at any time.

Spam Act and Do Not Call Register
We comply with the Spam Act and Do Not Call Register legislation. All communications will identify the Company and include unsubscribe options where required.

3. Choices You Have About How the Company Uses Your Information

We may disclose Personal Information for the purposes it was collected and as outlined in Section 2.

This may include disclosure to related companies (Australia and overseas), the public (via Public Material), and contracted service providers such as IT providers, data processors, marketing agencies, mailing and courier services, and professional advisors (accountants, auditors, lawyers, recruiters).

We may also provide aggregated statistics that do not identify individuals.

4. How the Company Protects Your Information

We take reasonable steps to ensure Personal Information is accurate, complete, and secure using technical and organisational safeguards such as firewalls and access controls.

You are responsible for keeping your passwords secure and logging out after use.

We will destroy or de-identify Personal Information when it is no longer required for permitted purposes.

5. How the Company Handles the Personal Information of Job Applicants and Employees

Personal Information provided in job applications may be used for recruitment purposes and shared with external advisors. Employee records may be exempt under the Privacy Act.

6. How to Access and Correct Your Personal Information

You may request access to or correction of your Personal Information. We may charge reasonable fees for access. In some cases, access or correction may be refused, and reasons will be provided.

7. How You Can Contact the Company

If you have any questions, comments or concerns about this Privacy Policy or the information practices contact us at:

ITW Concrete Systems
1 Ramset Drive, Chirnside Park 3116
info@ramsetreid.com
1300 326 539