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We believe the industry should have full confidence on the engineered concrete solutions they choose - the success of our customers’ projects is our success.
That’s why our products are made to high quality standards and subjected to strict independent testing procedures, in conjunction with our own in-house testing centre that plays a critical role in the delivery of concrete solutions that not only meets, but exceeds the standards demanded by industry regulators. RCS’s quality management system is ISO9001:2015 certified and our product compliance is assured through ongoing risk-associated internal and external batch testing.
We are committed to maintaining the Quality Management System to ISO 9001:2015 and ensuring our products comply to applicable regulatory requirements under the National Construction Code.
Before we market a new product, we go beyond regulatory compliance to ensure the product has been validated through rigorous testing. Most importantly, we listen to you, making sure the products we design meet your expectations for performance and safety.
Our products are designed to perform in local conditions and to industry standards. Thorough testing, including in-concrete testing and independent lab assessments, put our performance claims under the microscope. So, when we say our products will do the job faster and safer than other brands, you can believe it.
We embed controlled quality plans outlining product specifications, critical to quality design features, batch testing, incoming inspection frequency, etc.
Senior management are consistently informed about our quality management system performance which includes customer satisfaction, product performance and quality system effectiveness.
A formal investigation is conducted if any process or product performance is not aligned with our quality standard. The results ensure continuous improvement in our products and processes.
We have an internal Governance Committee to review and monitor industry regulations for any future changes, updates, or notification.
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